Policy &
conditions
At Overmind, transparency and trust form the foundation of our policies. Explore the Terms & Conditions to understand your rights and responsibilities, review our Privacy Policy to see how we safeguard your data, and check our Return Policy for hassle-free returns. We’ve made it simple, so you can focus on what matters.
Nice to know
Terms & conditions
These Terms and Conditions govern the use of services provided by Overmind, a merchandising company, (“Overmind,” “we,” or “us”). By accessing or using our services, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.
1. Services Provided:
Overmind offers merchandising and 3PL (Third Party Logistics) services, including but not limited to warehousing, inventory management, order fulfillment, transportation, and merchandising solutions. The specific services provided may vary depending on the agreement between Terminal and the client.
2. Client Obligations:
Clients are responsible for providing sign off for approval of designs, production details and information regarding their merchandise, including product details, quantities, quality standards, and any other relevant specifications. Clients must also comply with all applicable laws and regulations related to their merchandise.
3. Payment Terms:
Payment terms are outlined in the agreement between Overmind and the client. Clients are responsible for paying all fees and charges associated with the services provided by Overmind in accordance with the agreed-upon terms. Late payments may incur additional fees or penalties.
4. Intellectual Property:
All intellectual property rights related to the services provided by Overmind, including but not limited to trademarks, logos, and proprietary software, are owned by Terminal or its licensors. Clients may not use Terminal’s intellectual property without prior written consent.
5. Confidentiality:
Overmind agrees to maintain the confidentiality of any proprietary or confidential information provided by the client, including but not limited to product specifications, pricing information, and business strategies. Likewise, clients agree to keep confidential any proprietary information belonging to Overmind.
6. Governing Law:
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at customerservice@terminalmerchandise.com.
Privacy policy
We may collect personal information from you when you use our website, communicate with us via email or phone, or engage with our services. The types of personal information we may collect include:
Contact information (e.g., name, email address, phone number).
Shipping and billing address information.
Payment information (e.g., credit card details).
Information related to your merchandise (e.g., design specifications, product details).
Communication preferences.
We may use your personal information for the following purposes:
To provide and improve our services.
To communicate with you about your orders, inquiries, or other requests.
To process payments and fulfill orders.
To customize and personalize your experience with our services.
To send you promotional materials or offers if you have opted in to receive them.
To comply with legal obligations.
We may share your personal information with third-party service providers or partners who assist us in providing our services, such as shipping carriers, payment processors, and IT service providers. We may also disclose your personal information if required by law or to protect our rights or the rights of others.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to access, correct, or delete your personal information. You may also have the right to object to the processing of your personal information or to request that we restrict the processing of your personal information. To exercise these rights, please contact us using the contact information provided in the above section.
7. Children’s Privacy:
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.
Customer service
If you have any questions, need assistance, or want to provide feedback, please reach out to us at inquiries@overmindonline.com or fill out your details below. Our goal is to ensure you have the best possible experience with Overmind.
Work with us
If you are an artist, manager, brand, or company interested in working with overmind, please contact us at inquiries@overmindonline.com or enter your name and email below and a member of our team will reach out.